HYVARA AI · SDR HIVE
How we protect your call data — in plain English.
Your call notes are encrypted in transit using TLS 1.3 and stored at rest using AES-256 encryption — the same standard used by banks and healthcare systems. We run on AWS and Supabase, both of which maintain SOC 2 Type II certification.
We use Anthropic's Claude API to analyze your calls. Anthropic operates under a zero-retention policy for API inputs — your call notes are processed and immediately discarded. They are never used to train AI models. This is a key difference from consumer AI tools.
Raw call notes are private to your account. Your Sales Leader on a Team plan can see analysis scores, gate results, and coaching flags — but never the actual words you pasted. Your transcript stays yours.
Delete any analysis instantly from My Analyses. To wipe your entire account, email kevin.kunz@hyvara.ai — we'll permanently delete all your data within 30 days and confirm in writing.
SDR Hive runs on AWS (us-east-1) with automated backups, point-in-time recovery, and 99.9% uptime SLA. We are working toward SOC 2 Type II certification. Our database provider (Supabase) is already SOC 2 Type II certified.
Paste call notes, summaries, and transcripts. Do not paste content classified by your employer, personally identifiable information beyond name and title, or anything under active NDA that prohibits AI processing. You are responsible for compliance with your company's data policies.
Questions about data security? Email kevin.kunz@hyvara.ai. You will be asked to accept our terms of use before your first analysis; your acceptance is recorded to your account.
Hyvara AI Inc. · Raleigh, NC · June 2026